Terms & Conditions

Last updated: May 6, 2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website operated by Pixel Lab ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Services Provided

Pixel Lab provides digital services including but not limited to web design, web development, mobile app development, SEO services, and IT consulting. By engaging our services, you agree to provide necessary materials, information, and approvals in a timely manner to prevent delays in the delivery of services.

3. Intellectual Property

Our website and its original content, features, and functionality are owned by Pixel Lab and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Upon full payment, clients are granted rights to deliverables as specified in individual contracts. Unless otherwise specified, Pixel Lab retains the right to display and link to your project as part of our portfolio and to write about the project on websites, in articles, and in books about web design.

4. Payment Terms

Payment schedules and methods will be outlined in the project proposal or contract. All invoices are due within 15 days of receipt unless otherwise specified. Late payments may result in suspension of services. Every payment need to be pay For projects with phases, new phases will not begin until payment for the previous phase has been received.

4. First Payment

At Pixel Lab STUDIO, we are committed to delivering high-quality IT and support services. To ensure a smooth and efficient workflow, we begin working on new projects only after receiving an initial payment of 30% of the total project cost.

5. Client Responsibilities

Clients are responsible for providing necessary content, feedback, and approvals in a timely manner. Delays in providing these materials may result in project delays. The client is responsible for the accuracy and legality of all content provided to Pixel Lab for inclusion in the project.

6. Project Cancellation

If a client wishes to cancel a project after work has commenced, payment is required for all work completed up to the point of cancellation. Cancellation fees may apply as outlined in the specific project contract.

7. Limitation of Liability

Pixel Lab shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services or for the cost of procurement of substitute services.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pixel Lab and its employees, contractors, officers, agents, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of and access to the Service.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Romania, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to check our Terms periodically for changes. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

11. Contact Us

If you have any questions about these Terms, please contact us at info@pixellabstudio.ro or at our office located in Craiova, Romania.